Refund Policy
At Expert Digipro, we are committed to providing high-quality education and ensuring our students’ satisfaction. We understand that circumstances may arise that require a student to withdraw from a course. In such cases, the following refund policy applies:
- Full Refund: If a student withdraws from a course within seven (7) days of enrolment, they are eligible for a full refund of the course fee, excluding any non-refundable administrative fees.
- Partial Refund: If a student withdraws from a course after seven (7) days but before the course’s official start date, they are eligible for a 50% refund of the course fee, excluding any non-refundable administrative fees.
- No Refund: No refund will be issued for withdrawals made on or after the course’s official start date, except in exceptional circumstances, which will be evaluated on a case-by-case basis.
To request a refund, students must submit a written request to our administration office, either by email or post. The request should include the student’s full name, course name, and reason for withdrawal.
Refunds will be processed within 30 days of receiving the request and will be issued via the original payment method.
Please note that this refund policy is subject to change. We encourage students to review the policy regularly and contact our administration office with any questions or concerns.
